Oil change and tire rotation

Miles: 10319

Oil change and tire rotation performed. Took it to Stephens Creek VW as I wasn’t too please with Sunnyvale VW. Was notified they had a software update available for the radio but was unable to do it and suggested coming in during the week. Experience was about the same. Unable to do anything other than oil changes on the weekend and not willing to schedule a loaner even if many weeks in advance.

I want the radio update but just cant justify renting a car or taking a day off work to do it.

That being said, oil looked good and tires seem to be wearing evenly.